Top 10 Free Business Messaging Platforms for Eastern Europe

2026. Element made encrypted chat history accessible



Until now, when a new member was added to an encrypted chat in Element, they couldn't see the conversation history. You need to make screenshots of the chat to provide them with the necessary context. Now, Element has added secure history sharing for new chat members. The messenger securely transmits the necessary history decryption keys to the new member upon invitation. The administrator can decide whether to allow history sharing for each chat. This method combines Matrix's decentralized and secure architecture with the convenience expected of modern messaging systems. Whether it's a new colleague learning a project, someone you simply forgot to invite to a new chat, or a community member joining a long-standing discussion, you no longer have to worry about whether they have the necessary context.


2025. Microsoft Copilot is now available on Viber



Viber users can now take advantage of Microsoft Copilot right within the app. Quickly answer questions, create an image to bring your ideas to life, translate into other languages - these and other tasks are now available without leaving the messenger. Copilot is an AI-powered assistant created by Microsoft (or rather, ChatGPT in a Microsoft wrapper). Users of the latest version of the messenger can save time, accomplish creative tasks, and increase their productivity thanks to AI. To get started, simply send a message to the Copilot bot in Viber.


2024. Microsoft’s Copilot is now on Telegram



Microsoft’s Copilot, a marvel of generative AI technology, has found its way onto Telegram, where it now lounges comfortably as a beta chatbot, pretending to be your well-informed but mildly eccentric friend. You can summon it by searching for @CopilotOfficialBot and after the obligatory sharing of your phone number (it’s only polite, after all), you’ll be able to ask it anything, from what movie to watch on a rainy Tuesday to who’s winning the latest sporting event. It’s free, available on both mobile and desktop and hints at Microsoft’s grander plans to infiltrate every corner of our digital lives with Copilot—starting with its appearances in Microsoft 365, Teams and even Copilot+ PCs. Telegram’s just another stop on the journey to AI world domination.

2021. Microsoft upgraded the free version of Microsoft Teams



Microsoft has unveiled a major update to the personal version of Microsoft Teams, which had been in preview for almost a year. Now (until the end of the pandemic), any Teams user will be able to communicate for free in groups of up to 300 people for 24 hours. After quarantine restrictions are lifted, group calls will be limited to 100 people and 60 minutes, while personal conversations will remain unlimited. In addition, Teams for personal use now includes several features available in the enterprise version of the messenger. These include calendaring, document and location sharing, and text chat. There is also a "Together" feature that allows all conversation participants to be connected in a single virtual background.


2019. Skype adds features for working with important messages



Nowadays, Skype is used mainly for video calls, but it also wants to be useful as a messenger. Of course, it’s not yet realistic to displace Viber and WhatsApp in their field, so Skype is looking for new niches. In the latest update, the developers added slightly unusual features for the messenger - drafts and bookmarks. Drafts allow you to save a started message to return to it later and finish it. Bookmarks allow you to save received messages to quickly find them later. Obviously, both of these features are intended for working with important messages. Perhaps Skype wants to create a new niche - something between messengers and email, and this could be useful for business users.


2018. Facebook updated Messenger interface



Facebook has unveiled a new, simpler version of its Messenger app. Instead of nine tabs, the app will now have three main tabs on the bottom bar, but all existing features will remain available: Chats (all user conversations will be here), People (active contacts), and Discover (chats with businesses where you can purchase goods and services). Messenger has also received additional personalization options: for example, users will be able to set different message colors for individual chats. Facebook promises to add a dark theme to Messenger in the future.


2015. Facebook wants to hook all businesses on its Messenger



Messenger, not the social network, is now Facebook's priority product. At the recent Facebook f8 developer conference, it was the talk of the town. First, Facebook Messenger has become a platform, meaning third-party applications can now use it as a messaging channel. Second, Facebook launched the Businesses on Messenger project, which aims to replace email for communications between businesses and customers. Facebook says Messenger is much more convenient for customers than email. It allows for both real-time and asynchronous communication, and it's easier to share messages and content from mobile devices. And thanks to integration with business applications (helpdesk, support chats), companies can communicate with customers much more effectively. For example, they will be able to send clients not only text messages, but also interactive embedded widgets (forms, maps, surveys...).