ChatGPT для бизнеса

2023. Microsoft integrated ChatGPT into Dynamics 365.



Microsoft is taking full advantage of its $10 billion partnership with OpenAI. Following the Bing search engine, Edge browser, and Skype and Teams messaging apps, a GPT-4-based neural network called Copilot has become available in the Dynamics 365 CRM/ERP system. It automates certain repetitive sales and service tasks. For example, Copilot can help you write email responses to customers and send sales team meeting summaries in Teams via Outlook. In Dynamics 365 Customer Service, Copilot can create "contextual responses" to customer inquiries via chat or email and provide "live chat" for customer service agents that draws on the knowledge base and case history.


2023. Microsoft launches new Bing and Edge browser with ChatGPT



Microsoft is pulling out all the stops in an effort to better compete with Google. The company has announced its long-rumored integration of OpenAI’s GPT-4 model into Bing, providing a ChatGPT-like experience within the search engine. As expected, the new Bing now features the option to start a chat in its toolbar, which then brings you to a ChatGPT-like conversational experience. Microsoft is also launching a new version of its Edge browser, with these new AI features built into the sidebar. With the new browser, web users are able to do things like summarize search results with AI’s help and converse with AI chatbots to get their questions answered, among other things.