FreeScout
Super lightweight and powerful free open source help desk with shared inbox written in PHP (Laravel framework). It is a self hosted clone of HelpScout. Multilingual 100% Mobile-friendly. Unlimited support agents, tickets, mailboxes, etc.
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2021. FreeScout, top open-source helpdesk translated to Russian
FreeScout is a stylish, fast, and lightweight open-source helpdesk and shared support mailbox. FreeScout runs on PHP/MySQL and can even be installed on shared hosting. And recently, Russian language support has been added to this helpdesk. Here are just some of FreeScout's features: an elegant, intuitive interface, email integration and the ability to reply to tickets directly from email, a web installer, browser push notifications, internal ticket notes, flexible email notification settings, auto-replies, free iOS and Android apps, and ticket search. Using a dedicated service, you can migrate from virtually any helpdesk to FreeScout.
