Microsoft Copilot Studio
Platform for building and managing chatbots and AI agents. Allows to connect them to your business data, create your own with natural language, and publish them across the channels your teams and customers use.
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2019. Microsoft unveiled its chatbot builder - Copilot Studio
Three years ago, Microsoft CEO Satya Nadella famously declared that "Bots are the new apps" and introduced the Microsoft Bot Framework. However, it was only available to programmers, and experience has shown that it's better when a bot can be created (and edited) by an employee most interested in it (salesperson, helpdesk agent, or HR manager). So now the company is launching Microsoft Power Virtual Agents, a service that allows users to create chatbots in a visual designer without programming knowledge. The resulting bot can be embedded in any messenger or hosted on a website. The advantage of Microsoft's service over similar solutions is its seamless integration with other company software. Thus, bots can, for example, use information from the Microsoft Power BI analytics system or launch processes in Microsoft Flow.
2016. Microsoft: Bots are the new apps
"Conversation is the new platform. Human language is the new UI. Bots are the new apps. Virtual assistants are the new operating systems," said Satya Nadella at the Microsoft Build developer conference. "You'll use bots to order a taxi, plan your day, book plane tickets, and shop online. Or your virtual assistant will do all of that using bots." To enable developers to embed bots in Office, Slack, Telegram, and other applications, Microsoft has provided them with the Microsoft Bot Framework. A separate set of tools, Skype Bot SDK, has been created for Skype to create text, voice, and video bots (see video). Developers also received new tools for organizing interactions between their bots (and regular applications) and the virtual assistant Cortana.
