RO App
Program for various types of service businesses: repair shops, auto repair shops, ateliers, electronics repair, printing houses, dry cleaners, rental and leasing services and cartridge repair and refill services. It allows to process orders, manage employees, manage inventory and financial records, print documents and reports, quickly analyze company performance, and make effective management decisions. It supports over 200 IP telephony providers, automatically sends SMS messages to clients about order readiness and notifies managers via email about the order's progress.
Comments: 16
Comments: 16
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News about RO App
2021. RemOnline gets Event Log
RemOnline now has an Event Log – a single report that shows who, what, when, and where did something in the company account. This convenient tool for managers allows them to monitor the actions of their subordinates, track overall company activity, as well as individual locations and employees. For example, you can see the status of an order or request and what it has changed to, find a deleted client and restore them, and more. Currently, 44 events are available in the reports, and this list will continue to expand based on user feedback.
2021. RemOnline Director mobile app gets customer reviews
Now, in RemOnline mobile CRM app for service centers on iOS, you can monitor not only key metrics but also customer satisfaction. You can also filter data in the app's Report, Cash Register, and Reviews. Furthermore, the latest update includes numerous fine-tuned interface improvements. Users can now create invoices from orders, change column widths in nested report tables, and more quickly find the services or jobs they need in orders. Company-owned products now have a corresponding icon, allowing you to quickly identify whether they are a customer product or a company asset.
2021. RemOnline gets Product Form Editor
Now, in service center app RemOnline, you can edit product cards and add any number of fields to indicate all the necessary information about the product, including size, color, and more. Users can also now remove duplicate products by grouping them. Furthermore, product import and export documents now include a description field, making it easy to identify which products lack a barcode and see which employees deleted a payment. And the manager's mobile app for Android now allows you to track the cash balances in the company's cash registers.
2021. RemOnline now has universal Analytical Report
RemOnline now features universal Analytical Report – a completely new analysis tool for executives and business owners. It allows you to build an unlimited number of charts and trends to analyze a variety of business metrics from different perspectives. Charts allow you to track a cross-section of data for any period, while trends allow you to see how metrics have changed over a selected time period. Segments and filters allow you to drill down into a specific metric. All this will help business leaders discover useful and unobvious patterns, draw conclusions, and develop their businesses more effectively.
2021. RemOnline gets group actions in notifications, fiscalization of advances and prepayments
RemOnline now supports group actions in notifications, allowing to copy them to other locations, change the template, or change the sending method for multiple notifications at once. Recent updates also introduce the ability to print fiscal receipts for advances, prepayments, returns, and cash receipts and disbursements. Furthermore, to see the storage locations of an item, you no longer need to go to its card – the information can be found directly in the balance table.
