IT Companies and Startups in Georgia

2022. Calen AI - virtual assistant that automates client appointments


Georgian startup Calen AI has created an AI-powered chatbot that can communicate with customers. It allows companies to automate any routine conversation across any messaging app: Facebook, Instagram, WhatsApp, Webchat, Telegram, Viber, Google Business Messages, as well as phone and SMS. Specifically, Calen AI can accept customer requests to book appointments, select convenient (and available) times, record them in the CRM system calendar, and automatically notify customers if appointments need to be canceled.


2022. Georgian cloud integration startup received investment and a medal from the president



Georgian startup Theneo is riding a wave of success. They received $1.5M in funding from Y Combinator, successfully competed in the TechCrunch Battlefield startup competition, and even received a medal of honor from Georgian President Salome Zurabishvili for creating a successful business project. Theneo is a service that uses machine learning to quickly generate API documentation. Why is this necessary? APIs are programming interfaces that allow clients to better use cloud services. But, as a rule, programmers who create APIs write poor documentation, and without it, APIs cannot be used properly. Theneo has a basic plan that costs $20/month per user, and for $45/month you can manage an unlimited number of API projects.


2022. Georgian CRM startup HawX already operates in 27 countries



HawX, a startup founded by Giorgi Tsutskiridze and appeared on the international market about two years ago, offers businesses CRM (Customer Relationship Management) technology solutions. The company is already present on five continents and helps e-commerce businesses operating in 27 countries effectively communicate with customers. HawX's solutions include everything necessary for effective communication with customers. This includes research and user behavior analytics, as well as segmentation based on this research, personalized offers, loyalty programs, and many other tools. These are precisely the solutions and services that every business needs to grow, increase sales, and, most importantly, retain customers. The startup is focused on the international market and does not currently operate in Georgia.

2022. iTechArt opens office in Georgia



iTechArt, the second-largest IT outsourcing company in Belarus (after EPAM), has registered a company in Georgia and plans to open an office in Tbilisi. This follows information from the iTechArt Georgia Telegram channel (the channel was shut down after this news was published), in which the company's PR team informs employees about the process of opening an office and hiring in Georgia. Due to the war in Ukraine, iTechArt has already relocated several hundred employees to Uzbekistan, Poland, and Lithuania.


2022. Outsourcing company SoftTeco opened office in Georgia.



SoftTeco, Belarusian outsourcing company, announced the opening of an office in Georgia. The company previously opened offices in Poland, Ukraine and Lithuania. The Tbilisi office already employs seven people. SoftTeco plans to hire both local and international specialists. The company also plans to open an office in the UK. SoftTeco currently employs over 450 people. The company is currently relocating its employees from Belarus. EPAM, IBA, Exadel, SoftSwiss, and iTechArt have recently opened offices in Georgia.


2022. Georgian logistics SaaS startup OMOFOX raises $700K



Georgian startup OMOFOX has raised $700,000 from the European venture fund Presto Ventures and business angels. OMOFOX is creating a SaaS solution that automates logistics processes for manufacturing and retail organizations, including planning and monitoring vehicle deliveries. OMOFOX offers a full range of delivery services: it digitizes data and provides users with complete delivery information—location, delivery status, documentation, people involved in the process, etc. The startup was founded by Makho Kituashvili, Kakhaber Kochiashvili, and Vakho Romanov. They began working on their idea in September 2020 in their garage. Currently, the OMOFOX team consists of 30 people. The startup has over 300 regular customers, and this number is growing.


2022. Viber opens office in Tbilisi



Rakuten Viber is entering the Georgian market and opening an operations office in Tbilisi, which will focus on mobile app development. The Rakuten Viber team in Tbilisi will, among other tasks, focus on refining and developing software compatible with iOS and Android systems, as well as improving the quality of the software. Rakuten Viber has offices worldwide: the US, UK, France, Israel, Luxembourg, Bulgaria, Singapore and Ukraine.


2022. IBA Group opened office in Georgia



Belarusian company IBA, which specializes in IT outsourcing and corporate software implementation, has opened an office in Tbilisi. Georgia has become the 13th country in the world where the company has a permanent representative office. The Georgian office will work with both local and international clients. The team will implement SAP projects, custom software development, and develop cloud solutions. The company did not specify the office size. There is also no information yet on whether employees from Minsk will relocate to the Georgian office. IBA Group has a long history of working with Georgian companies. Clients include Georgian Railways, Tegeta Motors and Telasi.


2022. CityPay.io - cryptocurrency payment service for business



Georgian startup CityPay.io aims to make cryptocurrency payments accessible to any business. The startup has created an omnichannel crypto payment acceptance system that has demonstrated significant success both in Georgia and globally since 2021. The service allows for mass payments from crypto wallets online or by sending a personalized QR code. The developers claim that thanks to security and anonymity, customers spend twice as much in cryptocurrency as with traditional payment instruments. Furthermore, CityPay.io plans to implement cryptocurrency POS payments nationwide, thanks to special POS terminals that will soon be installed in pharmacies in several Georgian cities.


2021. Georgian payment startup PAYZE raised $125K from YCombinator



Online acquiring service PAYZE has become the first startup from the Georgia, Azerbaijan and Armenia region to be accepted into YCombinator, one of the most prestigious startup incubators, and even received investment from it. PAYZE offers a wide range of financial instruments for companies and entrepreneurs wishing to accept online payments. The service launched in January 2021 and has already accepted 250,000 online payments in nine months. It already covers 5% of the e-commerce payments market in Georgia and is growing rapidly. The company also won a grant from the Georgian Innovation and Technology Agency worth 650,000 GEL. PAYZE plans to enter the Ukrainian market next year.


2016. ITSM project implemented in Caucasus Online

Alan-IT (with local partner High Tech Solutions) completed a SAM solution implementation project at Georgian telecom provider Kavkasus Online. SAM (Software Asset Management) is a class of solutions and a section of the ITSM methodology for optimizing software asset management. The project determined the maturity level of SAM processes at Kavkasus Online and developed the necessary recommendations for optimizing IT infrastructure management. Thanks to the recommendations obtained during the project, Kavkasus Online was able to save money on software procurement. By further implementing these recommendations, the company will not only be able to improve the maturity of its IT asset management processes but also reduce the risks and costs associated with inefficient asset management, avoid data loss, and avoid business downtime, according to Alan-IT. Kavkasus Online can now optimize its IT infrastructure management and smoothly implement its planned reorganization.


2015. SAP to open office in Georgia



Georgian Economy Minister Dimitri Kumsishvili met with SAP representatives at the World Economic Forum and agreed to open a company office in Tbilisi. "Opening an SAP representative office in Georgia will be beneficial to both parties," Kumsishvili said, implying that the deal will significantly improve the business environment in Georgia. SAP has more than 293,500 customers in 190 countries. The company employs 74,400 people in offices in 130 countries, and its annual revenue (IFRS) is approximately €17.56 billion (46 billion lari). The company is listed on global stock exchanges, including the Frankfurt Stock Exchange and the New York Stock Exchange.


2010. Georgia to Exempt IT Companies from Taxes



Georgian government intends to transform the country into a tax-free zone for IT companies. Georgian Prime Minister Nika Gilauri announced today that Georgia will be declared a tax-free zone for IT companies. This applies to both local and foreign developers. The goal of this move is to further develop IT in the country. The government also intends to ease the tax burden for foreign companies to open representative offices in Georgia, Gilauri added. A bill on incentives for IT companies is scheduled to be submitted to the Georgian Parliament today.