Zoho Assist
Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe, as long as they are hooked to the internet, even through firewalls and proxies. Once your customer approves access, control the remote computer as if it were in front of you, provide fast support and impress, without leaving your seat. Moreover, with online remote support you save time and all that money involved in travel.
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2019. Zoho Assist adds voice and video chat
Zoho Assist now has the complete communication kit, with voice and video chat in addition to the existing text chat. Remote support technicians can start a voice or video chat while working on their troubleshooting or demo sessions in Zoho Assist without switching applications. Communication with a client or an employee via phone or video call overcomes communication barriers and helps to understand the problem faster. In addition, if it is about international companies, the new function will save costs for international calls.
