Freshservice
IT Service desk that's actually simple. Modernize IT and other business functions with a refreshingly easy-
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2022. Freshservice integrated with GoodData
Service Desk software Freshservice integrated with analytical platform GoodData to allow employees more accurately analyze support quality, identify bottlenecks, and improve IT service. With GoodData, agents can quickly create analytical reports, and managers will receive alerts about sudden changes in various metrics. Other convenient features include complex and customizable metrics for in-depth analysis, dynamic dashboards, and benchmarking metrics.
